PROVINCIAL ASSEMBLY OF SINDH
NOTIFICATION
KARACHI, THE 18TH MARCH, 2015
NO.PAS/Legis-B-13/2014- The Sindh Consumer Protection Bill, 2014 having been passed by the
Provincial Assembly of Sindh on 20th February, 2015 and assented to by the Governor of Sindh
on 16th March, 2015 is hereby published as an Act of the Legislature of Sindh.
THE SINDH CONSUMER PROTECTION ACT, 2014.
SINDH ACT NO. XVII OF 2015.
AN
ACT
to provide and protect the rights and interests of consumers in the
Province of Sindh.
Whereas, it is expedient to provide for protection and
promotion of the rights and interests of the consumers, speedy
redress of consumer complaints and for matters connected
therewith;
PRELIMINARY
Part-I
It is hereby enacted as follows:-
Preamble.
1. (1) This Act may be called the Sindh Consumer Protection Act, 2014.
(2) It shall extend to whole of the Province of Sindh.
(3) It shall come into force at once.
Short title, extent
and
commencement.
2. In this Act, unless there is anything repugnant in the subject or
context –
(a) “Act" means the Sindh Consumer Protection Act,
2014;
(b) “Advertisement” includes advertisement-
(i) by all commercial communities of any kind
through any means including media;
(ii) by display of notices, play cards or price lists;
(iii) by means of banners, bill boards, cards, catalogues,
circulars, hand bills, labels neon printing (on
vehicles or other things), sign boards, wall banners,
wall chalking or other documents or materials;
(iv) by the exhibition of films, Jingles, paintings,
photographs or pictures;
(v) by means of broadcasting, cable operation, internet,
short messaging service (SMS), satellite
communication, telecasting, telecommunication or
wireless communication; and
(vi) by means of peddler or hawker and proclamation
vocally or by loud speaker or mega phones.
Definitions.
(c) "Authority" means the Secretary or Director
General, Supply and Prices Department or any
other officer notified by Government.
(d) “Complainant” means:-
(i) a consumer; or
(ii) a voluntary consumer’s association;
(iii) Government; and
(iv) the council or a District Protection Council.
(e) "Consumer" means a person or entity who-
(i) buys or obtain on lease any product for a consideration and
includes any user of such product but does not include a
person who obtains any product for resale or for any
commercial purpose; or
(ii) hires any service for a consideration and includes any
beneficiary of such services,
Explanation: For the purpose of sub-clause (i) "Commercial purpose" does