CHAPTER 8:FOUNDATIONS OF
GROUP BEHAVIO
AFTER
STUDYING CHAPTER 8,
YOU SHOULD BE ABLE TO:
YOU SHOULD BE ABLE TO:
1. Differentiate between formal
and informal groups.
2. Compare two models of group
development.
3. Explain how group interaction
can be analyzed.
4. Identify the key factors in
explaining group behavior.
5. Explain how role requirements
change in different situations.
YOU SHOULD
ALSO BE ABLE TO:
6. Describe how norms exert
influence on an individual’s behavior.
7. Define social loafing and its
effect on group performance.
8. Identify the benefits and
disadvantages of cohesive groups.
9. List the strengths and
weaknesses of group decision making.
10.
Contrast
the effectiveness of interacting, brainstorming, nominal and electronic meeting
groups.
Defining and Classifying
Groups
Group Sub-classifications
Stages of Group Development
Stages of Group Development
(cont’d)
Stages of Group Development
An Alternative Model: For
Temporary Groups with Deadlines
The Punctuated-Equilibrium
Model
Group Behavior Model
External Conditions Imposed
on the Group
Group Member Resources
Knowledge, Skills, and
Abilities
Interpersonal skills
Conflict management and resolution
Collaborative problem solving
Communication skills
Personality Characteristics
Sociability
Initiative
Openness
Flexibility
Group Structure - Roles
Formal Leadership
Leadership that is imposed on the group by the
organization.
Formal leaders may or may not also be the informal leaders
of the groups in which they function.
Group Structure - Roles
(cont’d)
Group Structure - Roles
(cont’d)
Group Structure - Norms
Group Structure - Norms
(cont’d)
Group Structure - Norms
(cont’d)
Typology of Deviant Workplace
Behavior
Group Structure - Status
Group Structure - Size
Group Structure - Composition
Group Structure -
Cohesiveness
Group Processes
Group Tasks
Decision-making
Large groups facilitate the pooling of information about complex tasks.
Smaller groups are better suited to coordinating and
facilitating the implementation of complex tasks.
Simple, routine standardized tasks reduce the requirement
that group processes be effective in order for the group to perform well.
Group Decision Making
Strengths
More complete information
Increased diversity of views
Higher quality of decisions
Increased acceptance of solutions
Weaknesses
More time consuming
Increased pressure to conform
Domination by one or a few members
Ambiguous responsibility
Group Decision Making
(cont’d)
Group Decision-Making
Techniques
Evaluating Group Effectiveness
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